Legal trainee recruitment – an applicant’s perspective
Wednesday, 12th January 2011 4 Comments
For a candidate, the recruitment process is daunting, uncertain and often unclear. For a recruiter, I’d imagine it can on occasion seem exactly the same. Any recruitment is an inexact science for a number of reasons; graduate recruitment more so than usual, on account of the applicants’ dearth of experience (in most cases). I’ll use two parts of the recruitment process to show this uncertainty from a candidate’s viewpoint, and explain how the circumstances of recruitment lead me to have sympathy for recruiters (although they can test this sometimes!).
The nature of recruitment is not the fault of the applicant or the recruiter. It’s not even the conscious fault of the system – it’s merely that, as Winston Churchill said of democracy, the current system is the worst system ever tried, apart from all the others. As far as I can see, there is no way to alter this. The things that recruiters ask for are all perfectly reasonable and desirable in a candidate.
The written portion of the application process is tricky enough. Each firm is like a prospective romantic partner – they like to be smiled at and told how special they are, so the candidate must find new ways to compliment each one without being too general or too sycophantic. Candidates must also show their “commitment”, both to law and to the firm in question. I mentioned last week in my blogpost about why law students wanted to work for City firms how recruiters need to be certain that their investment, which in some cases is more than £250,000 per candidate recruited, is spent wisely and will net their firm a return. The trouble with this, of course, is the knowledge of the candidates is limited and the medium they are using to communicate that knowledge is similarly constrictive. One can only gain so much from reading about a firm’s atmosphere or “personality” – after a while, reflecting the image that the firm’s marketing team puts out just becomes nauseating for a recruiter (or so one told me). Commitment, as I was discussing recently with @LegalBizzle, is more to do with increasing the odds of candidates being suitable than a criteria in and of itself. In reality, it’s very difficult to convey commitment and enthusiasm accurately through an application form. One of my friends told me that at the American university at which she gained her first degree, there would be students who would lurk around the computer rooms waiting for opportunities to either steal people’s homework off the printers or to quickly sit in someone’s place when they got up from their PC in order to email that person’s CV to themselves. I’ve heard of embellishing a CV, but stealing aspects of someone else’s had never occurred to me. This just serves to make recruiters’ lives more challenging – as sure as I am that what I write is true, how can they, without knowing me, be as certain? What position must a recruiter take – one of trust or mistrust in their applicants?
Now to move on to the second part of the process I wish to focus on. If you are lucky enough to pass the application stage – and statistically, most people who apply for any job will not enjoy that success – then you are faced with either an interview or an assessment day, and sometimes with both. The assessment day contains what all employing organisations know as the “group exercise”, to see whether individuals can work well in with others. This is generally a round-table discussion where there are contentious issues at stake and an agreement must be reached. There’s a fine balance between being too loud and being overbearing, and between being thoughtful and being too quiet. I recently raised the point with a recruiter that being part of a team means working together, and that if you are sat round a table with three people whose personalities are loud and forceful, it is sometimes actually good teamwork not to add a fourth brash personality into the mix. She conceded that this was a very artificial process and was the best they could do. Group work at law college or university helps to give candidates practice with situations like this, of course, but the trouble is that very few people are able to be natural on assessment days, and those that are natural are often the ones being drowned out. Obviously, recruiters know this and have developed techniques to spot the candidates who will be the best for them in the long run, but yet again this is not an exact science.
These examples show how difficult the process can be for both applicants and recruiters. As applicants, we have to deal with the vagaries of the system and the not knowing quite what each individual recruiter wants (for, as we are constantly reminded, all firms are different). For recruiters, they must unfortunately view each application with scepticism, for the stakes for potential trainee lawyers are so high that embellishment will naturally occur.
Even at the end of the process, the recruiter cannot be certain they have made the right decision. I have heard stories of people leaving the day after their training contract finished at their own behest, of those not being offered an NQ job, and seen people let go before their contract has even begun as a consequence of sub-par performance in law school exams. It seems recruiters really don’t get it right all the time. No blame can be attributed though – if only there was a way to remove the element of guesswork, life would be easier for both recruiters and applicants.